Privacy Policy

Introduction

Netspective Communications LLC ("Netspective," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or otherwise interact with us.

As a technology and consulting company serving regulated industries including healthcare, government, and life sciences, we understand the importance of data protection and apply rigorous security standards to all information we handle.

Information We Collect

Information You Provide

We collect information you voluntarily provide when you:

• Complete contact forms or request information about our services
• Subscribe to newsletters or communications
• Engage with us for consulting or technology services
• Respond to surveys or provide feedback
• Communicate with us via email, phone, or other channels

This information may include your name, email address, phone number, company name, job title, and any other information you choose to provide.

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

• Device information (browser type, operating system, device type)
• IP address and approximate geographic location
• Pages visited, time spent on pages, and navigation paths
• Referring website addresses
• Date and time of visits

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze website usage, and support our marketing efforts. You can control cookie preferences through your browser settings. Essential cookies required for website functionality cannot be disabled.

How We Use Your Information

We use collected information for the following purposes:

• Service Delivery: To provide, maintain, and improve our consulting and technology services
• Communication: To respond to inquiries, send requested information, and provide customer support
• Business Operations: To manage our business relationship with you, including contract administration and billing
• Marketing: To send relevant updates, newsletters, and information about our services (with your consent where required)
• Analytics: To understand how our website and services are used and to improve user experience
• Security: To detect, prevent, and address technical issues, fraud, or security concerns
• Legal Compliance: To comply with applicable laws, regulations, and legal processes

Information Sharing and Disclosure

We do not sell your personal information. We may share information in the following circumstances:

• Service Providers: With trusted third-party vendors who assist in operating our website and delivering services, subject to confidentiality obligations
• Business Transfers: In connection with a merger, acquisition, or sale of assets, where your information may be transferred as a business asset
• Legal Requirements: When required by law, court order, or governmental authority, or to protect our rights, property, or safety
• With Consent: When you have provided explicit consent for specific sharing purposes

When we engage service providers, we require them to maintain appropriate security measures and use your information only for the purposes for which it was disclosed.

Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. Our security practices include:

• Encryption of data in transit and at rest
• Access controls and authentication mechanisms
• Regular security assessments and monitoring
• Employee training on data protection practices
• Incident response procedures

While we strive to protect your information, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security.

Data Retention

We retain your information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it in accordance with our data retention policies.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal retention requirements
• Opt-Out: Unsubscribe from marketing communications at any time
• Data Portability: Request a copy of your data in a structured, machine-readable format
• Objection: Object to certain processing of your personal information

To exercise these rights, please contact us using the information provided below. We will respond to your request within the timeframe required by applicable law.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer information internationally, we implement appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy and applicable law.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: